Next Week's Emergencies Are Being Written This Week
Transcript
A boss of mine had a name for this… false athleticism. The appearance of productivity, manufactured out of sheer volume of activity. Lots of projects in flight, everyone visibly busy, maybe a few more people thrown at the problem, and still nothing crosses the finish line.
Too much work in progress starves collaboration first. When everything is high priority and everyone is moving fast, giving real input on someone else's work costs a context switch away from the thing you're already buried in, so most of the time you don't. The decision gets made without the person who would have caught the flaw in it. That's where the technical debt comes from, and the product issues, and the pile of things that have to be redone later. Next week the team is juggling a fresh set of priorities while firefighting the consequences of the choices it rushed this week. Now there's even more work in progress than before, and the spiral has a flywheel attached to it.
Multitasking isn't efficient, and that applies to systems and to people equally… it caps what either one can actually deliver. So the answer runs the opposite direction from instinct. Not pushing harder, not adding headcount, but limiting how much anyone tries to carry at once. High-performing teams treat finishing as more valuable than starting. They pull the right people into the conversation early, while the decision is still cheap, so the thing gets built right the first time instead of coming back around. And they hold a hard ceiling on how much work is allowed to be open at any moment, which feels restrictive right up until the day the queue starts clearing. Nobody is actually measured by how many plates they're spinning. The number that matters is how many valuable things got finished.
0:00 The false athleticism problem
0:24 How too much WIP kills collaboration
0:41 The spiral of technical debt and rework
1:04 Why more work in progress makes everything worse
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