Why Your Strategy Isn't Sticking (It's Not the Strategy)
Transcript
He'd built the deck, walked the room through it at an all hands, and a month later half his org was still doing exactly what they would have done if none of it existed… so his first instinct was that he needed a different strategy, and he started rewriting it.
But it was the same deck the executive team had approved earlier that quarter, without any friction at all. So the strategy wasn't the problem. What he'd built was exactly one artifact, and he handed it to every audience. An executive team doesn't need to feel a strategy, they just need to decide on one, so a deck built around options and a clear ask does the job. A peer leader committing budget and headcount against it has to poke holes in it first, and the only shape that survives that is a document… something that can be read line-by-line and interrogated. The broader organization isn't deciding anything or committing to anything, so they just need to believe it enough to let it start changing their daily behavior and the decisions they make, and a deck doesn't do that. A story does. And the people running it day-to-day need something they can hold in their head and apply to situations the deck never even accounted for, which means the strategy has to show up as a model.
A colleague once told me that the sign of good leadership is that you stay in the room even when you're not in the room… and my hypothesis is that most strategy rollouts come apart right here. Not because the strategy is wrong, but because it only ever got translated into one shape. Once this leader stopped trying to fix the deck and started asking what shape the strategy needed to take for each of these audiences, what he realized was that he didn't need a better deck — he needed a story, something a manager could carry and retell in their own words. Within a few weeks the plan started showing up in meetings he wasn't even in, doing exactly what it was supposed to do from the start.
0:00 The rollout half the org ignored
0:26 One artifact, handed to every audience
0:33 Staying in the room when you're not in the room
0:48 The shape each audience actually needs
1:34 What changed once he stopped fixing the deck
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